Foundation of communication skills

From the previous chapter you learnt about the elements of communication.In this chapter we are going to learn on the process of communication

The communication process refers to the steps through which information is shared and understood between two or more people. It involves several key elements that help ensure the message is delivered and interpreted correctly.

Basic Steps of the Communication Process
Sender (Source)
The person who creates and sends the message.

Message
The information, idea, or thought the sender wants to share.

Encoding
The process of turning thoughts into words, gestures, or symbols.

Channel (Medium)
The method used to deliver the message (e.g., spoken words, text message, email, body language).

Receiver
The person for whom the message is intended.

Decoding
The process of interpreting and making sense of the message.

Feedback
The response from the receiver that shows whether the message was understood.

Noise (Interference)
Any factor that can distort or block the message (e.g., language barrier, distractions, bad signal).

Visual Representation
Sender ➝ Encoding ➝ Message ➝ Channel ➝ Decoding ➝ Receiver ➝ Feedback ➝ Sender
                      ↑
                   Noise
 Example in Real Life
Scenario: You tell your friend, “Let’s meet at 4 PM.”

Sender: You

Message: “Let’s meet at 4 PM”

Encoding: You speak or type the message

Channel: Voice, phone call, or text

Receiver: Your friend

Decoding: Your friend hears or reads and understands the time

Feedback: They say “Okay” or confirm with a thumbs-up

Noise: If the call breaks up or they mishear “4” as “5”