2. Types of communication

2.2. Verbal communication

๐Ÿ—ฃ๏ธ Verbal Communication
Verbal communication is the use of spoken or written words to convey a message between individuals or groups. Itโ€™s one of the most direct and effective forms of communication.

๐Ÿ“š Types of Verbal Communication
Oral Communication (Spoken)

Includes face-to-face conversations, phone calls, voice notes, meetings, speeches, and discussions.

Often supported by tone, pitch, and pace to express emotion and emphasis.

๐Ÿ“Œ Example: A teacher explaining a lesson in class.

Written Communication

Involves letters, emails, reports, memos, texts, social media posts, and books.

Important for record-keeping and when clarity, structure, or formality is needed.

๐Ÿ“Œ Example: A manager sending an email with meeting instructions.

๐Ÿง  Features of Verbal Communication
Clarity and precision

Immediate feedback (in oral settings)

Can be formal or informal

Influenced by language, vocabulary, and cultural background

๐Ÿ” Examples in Daily Life
Greeting someone with โ€œGood morningโ€ (oral)

Writing a thank-you note (written)

Giving a speech at an event (oral)

Chatting via WhatsApp (written)

๐Ÿ—ฏ๏ธ Why Verbal Communication Matters
Builds relationships

Enhances understanding

Expresses emotions clearly

Allows for quick decision-making (especially in oral communication)