Foundation of communication skills
2. Types of communication
2.2. Verbal communication
๐ฃ๏ธ Verbal Communication
Verbal communication is the use of spoken or written words to convey a message between individuals or groups. Itโs one of the most direct and effective forms of communication.
๐ Types of Verbal Communication
Oral Communication (Spoken)
Includes face-to-face conversations, phone calls, voice notes, meetings, speeches, and discussions.
Often supported by tone, pitch, and pace to express emotion and emphasis.
๐ Example: A teacher explaining a lesson in class.
Written Communication
Involves letters, emails, reports, memos, texts, social media posts, and books.
Important for record-keeping and when clarity, structure, or formality is needed.
๐ Example: A manager sending an email with meeting instructions.
๐ง Features of Verbal Communication
Clarity and precision
Immediate feedback (in oral settings)
Can be formal or informal
Influenced by language, vocabulary, and cultural background
๐ Examples in Daily Life
Greeting someone with โGood morningโ (oral)
Writing a thank-you note (written)
Giving a speech at an event (oral)
Chatting via WhatsApp (written)
๐ฏ๏ธ Why Verbal Communication Matters
Builds relationships
Enhances understanding
Expresses emotions clearly
Allows for quick decision-making (especially in oral communication)